The charter is composed of: Values, Vision and Mission, Code of Ethics and the 10 Principles for the management of impaired loans. These values are the guidelines by which AMCO’s employees, and its partners, act on a daily basis carrying out credit management activities in a responsible way. As such, concepts are transformed into actions and principles into concrete examples.
Our Values Code of Ethics Principles for credit management
Our ambition is to create new business opportunities through solutions that favour all stakeholders, sharing perspective and innovation with our partners. The outlined path confirms our DNA: we integrate ESG criteria into the entire value chain.
Stefano Cappiello, AMCO's Chairperson
Sustainability for AMCO means steering companies along a path to recovery, with a tailored approach that respects the client and is always focused on finding collaborative and sustainable solutions. AMCO’s Sustainability strategy is based on four pillars, GSSE: sustainable Governance, Sustainable Credit Management, Sustainable Development of Human Capital, Environmental Protection. All this while pursuing profitability targets for the company.
Marina Natale, AMCO's CEO
From ESG to GSSE: the made in AMCO Sustainability
The four pillars are the foundations of our sustainability strategy and represent the areas in which, through our actions, we create sustainable value for all our stakeholders.
We operate with integrity
and fairness
aligning our people and
our stakeholders to ESG objectives
AMCO’s Governance includes the Stakeholder Engagement & Sustainability function as well as an ESG & Sustainability Committee with proposal and advisory functions to the Board of Directors, in order to promote the 360° integration of ESG best practices into our value chain.
These are our strategic objectives:
Our commitments:
- Lines of defence to counter corruption and money laundering
- Act in accordance with the Code of Ethics and the 10 Principles for credit management
- Train our people in business ethics
We are committed to align the remuneration plans and ESG principles aimed at ensuring a company-wide understanding of ESG factors
We are committed to include the sustainability criteria within the evaluation of our main suppliers
We create future value
Managing credit with a sustainable approach, following ethical principles, respecting our clients and supporting the Italian economy
Managing credit sustainably means to adopt a collaborative approach to the credit recovery and the integration of ESG criteria within the NPE credit business, respecting clients and supporting companies.
These are our strategic objectives:
Our commitments:
- Manage the credit with a sustainable approach
- Cooperate with the client to find a conciliatory solution, favoring extra-judicial settlements
- Acting with fairness, loyalty, transparency, respect
- Monitoring sustainable management of each business division
Our committments:
- Include the ESG criteria in the risk assessment and risk management of the credit portfolios
- Integrate ESG risk management within AMCO’s Risk framework
We are committed to mapping the energy labels of repossessed properties with a view to a potential improvement.
We are committed to contribute to the financial education of corporates to discourage unsustainable indebtedness level.
Our sustainable approach
HAVE A DECALOGUE
We have defined 10 Principles for the management of impaired loans: ten guidelines to direct our activities and those of our partners.
Discover the 10 Principles for the management of impaired loans
FIND SOLUTIONS
We actively cooperate with our clients, seeking to reach an extra-judicial settlement through constructive dialogues.
GIVE BACK A BETTER FUTURE
Our sustainable and patient approach is guided by the desire to safeguard business continuity and industrial relaunch, including by providing new financing.
We grow together
Promoting the enhancement, development and the wellbeing of our people
We support people through the development of skills, well-being and satisfaction, not only in the office.
These are our strategic objectives:
Our commitments:
- Enhance talent with ESG training plans and skills development
- Expand the portfolio of welfare services
- Ensure work-life balance with flexible work mechanisms
- Facilitate part-time work to accommodate people's needs
Our commitments:
- Set-up and maintenance of a balanced and inclusive workforce
- Raising awareness of employee on D&I topics
- Ensure a gender-neutral access to internal career and growth paths
Our main initiatives for people wellbeing
What does “we grow together” mean?
DOING SPORTS TOGETHER
For a healthy lifestyle, we have activated a fitness program with Healthy Virtuoso to measure our physical activity and share experiences as a team building.
For every AMCO person who joins, Healthy Virtuoso is committed to plant a tree.
EATING HEALTHY AND RYCICLE
In our break areas we have innovative smart fridges for healthy eating in the office with 100% recyclable or biodegradable packaging.
Surplus food is recovered in collaboration with Too Good To Go and Banco Alimentare.
TAKE CARE
Aimed at allowing an optimal home/work balance and adopting the smart-working agreement for 10 days a month, allowing our employee to use it in a flexible way.
About the employer benefits, we support families with scholarships to children and bonuses for new parents.
Environmental protection
We respect our future with eco-friendly behaviours and responsible resource consumption
The environmental protection is a priority and we want to further increase focus on our consumption to monitor and contain our carbon footprint. Aware of the strength we all have together, we are committed to raising awareness and involving people in virtuous initiatives and projects.
These are our strategic objectives:
Our commitments:
- Monitor and reduce AMCO’s carbon footprint
- Transition from natural gas heaters to electrical heat pumps fuelled by certified renewable energy, for heating purposes
Our commitments:
- Use of electricity entirely derived from renewable sources
- Total transition of the corporate fleet from diesel and/or petrol-fuelled cars to hybrid ones
- Provision of drinkable water dispensers to reduce plastic consumption
- Reduction of waste production and energy consumption
Our main projects for the environmental protection
What does “we respect our future” mean?
CONSUMPTION REDUCTION
To reduce GHG emissions and reduce energy consumption, we use sensor lights in our Milan offices.
Starting from winter 2022, closure of offices during days with high traffic intensity, holiday “bridges”, winter holidays as well as during periods with extremely low temperatures.
PAPERLESS APPROACH
Separate waste collection is guaranteed in all offices, we use stationery made of recycled plastic and FSC-certified paper.
We aim for the dematerialisation of all documents starting with business cards for which we already use barcode technology.
BREATHING GREEN CULTURE
In cooperation with Rete Clima, AMCO created a first event in the Milan area on re-forestation in planting a total of 150 trees. We launched a climate coaching programme to reduce our personal impact on the climate.
We launched a project to avoid food waste in collaboration with ThinkAbout NO Waste, which recovers surplus foodstuffs.
SUSTAINABLE OFFICE BUILDINGS
In January 2023, we achieved the LEED GOLD certification for the Milan headquarters in Via San Giovanni sul Muro 9, in compliance with the ESG criteria.
AMCO has also applied for the Fitwel certification, testament to its focus on employees’ health and wellbeing.
Materiality Matrix
The materiality matrix shows that the most relevant topics for all stakeholders are related to ethical behaviors in the sustainable credit management and in the development of human capital, which are embedded in the pillars of AMCO’s ESG strategy.
The engagement process with AMCO's main stakeholders led to the identification of topics which are considered material, specific to a sector such as the one in which AMCO operates.
Registered office: Via Santa Brigida, 39 – 80133 Naples
Headquarters: Via San Giovanni sul Muro, 9 – 20121 Milan
Vicenza offices: Viale Europa, 23 – 36100 Vicenza
General secretary: segreteriagenerale@amco.it - PEC: amco@pec.amco.it
Naples switchboard:
+39 081 7601111
Naples fax:
+39 081 7601444
Milan switchboard:
+39 02 94457511
Vicenza switchboard:
+39 0444 1818211
